Contents:

Chapter: 1 – Base Knowledge (page 2-19)

Chapter: 2 – Common Solar Topics (page 20-27)

Chapter: 3 – Components (page 28 – 33)

Chapter: 4 – Installation & Setup (page 34 – 39)

Chapter: 5 – Savings & Performance (page 40 – 44)

Chapter: 6 – Solar Regulations (page 45 – 49)

Chapter: 7 – Registration & Compliance (page 50 – 54)

Chapter: 8 – Grid Interaction Rules (page 55 – 59)

Chapter: 9 – Customer FAQ’s (page 60 – 64)

Chapter: 10 – Pricing & Quotes (page 65 – 70)

Chapter: 1

Section 1: Introduction to Sable Energy

1.1 Welcome Message

Sable Energy’s mission is to spark a clean energy movement that transforms how people live. We’re turning homes and businesses into smart, self-sufficient spaces powered by the sun—making sustainable living exciting, accessible, and unstoppable. Starting in South Africa and expanding worldwide

As a member of our sales team, you are the first point of contact for potential customers. Your professionalism, product knowledge, and customer care directly shape how people experience our brand. Become an expert in what you do and strive to become the go to person in the company and success will follow guaranteed 

1.2 Mission and Vision

• Mission: Our mission is to be a leader in the green tech space, whether we are selling solar systems today, water systems tomorrow or eco domes next week, our mission is to become a global tech leader.
• Vision: Our vision is simple, change the world.

1.3 Core Values

1.4 What We Do

Sable Energy manufactures and supplies:

• UPS Systems – Reliable backup power during outages.
• Complete Solar Kits – UPS systems with solar panels, creating standard size solar systems suitable for whatever the clients needs are, whether they want to start with a small system and expand later of if they want a full off grid solar system that can completely replace the need for using Eskom.

1.5 Why Customers Choose Us

• South African Context – We understand local challenges like load-shedding, fluctuating tariffs, and varying installation environments, we are typically ahead of the curve when it comes to knowledge about new regulations, tariff forecasts and general insight about our industry that consumers and competitors don’t know.
• In-House Manufacturing/Branding – Gives us control over quality, pricing & sizing.
• Promotions & Flash Sales – Limited-time offers keep our solutions affordable.
• Versatility – Our systems are expandable, so buy what you can afford an add on more later, our UPS systems are plug and play and when used as a battery backup there is no need for installation.

1.6 Your Role as a Sales Representative

• Be the educator: Explain solar concepts simply, even to customers who have never considered renewable energy before.
• Be the advisor: Match the right system to the customer’s actual usage and budget—don’t just “push boxes.”
• Be the ambassador: Your communication, knowledge, and follow-through reflect our entire company.
• Be the connector: Hand off confirmed sales smoothly to operations department.

Section 2: Understanding Solar Basics & Products

2.1 Why Solar Power Matters in South Africa

South Africa faces regular power interruptions, rising electricity costs, and an increased focus on renewable energy. Customers are looking for reliable, affordable alternatives to grid power. As a salesperson, you must communicate how solar energy addresses these problems:

• Power Outage relief – Keep essential appliances running during power cuts.
• Cost savings – Reduce long-term electricity bills.
• Energy independence – Less reliance on an unstable grid.
• Environmental impact – Lower carbon footprint.

2.2 Key Solar Components You Must Know

• Hybrid UPS – It is a system (unit) that contains a Hybrid Inverter and a Lithium Battery inside the ‘box’ that we build, its similar to a conventional solar system where you have an inverter and a battery on the wall but we build a system that is basically an inverter with a built in battery. It takes energy from solar panels to power your home or business. Extra energy is stored in batteries, so you still have power at night or during outages. If the batteries run low or there’s not enough sunlight, it automatically uses electricity from the grid. It switches between solar, battery, and grid power automatically to give you uninterrupted power while saving on electricity costs. Think of it as a smart traffic controller that always picks the best power source.

• Hybrid inverter – It converts the DC power from the sun into AC power for your home. It stores extra solar power in batteries for later use (like at night or during load shedding). It can draw power from the grid when needed or send extra power back if allowed. It automatically switches between these sources to keep the lights on, save electricity costs, and make the most of solar energy.

• Lithium Battery – A LiFePO₄ solar battery stores energy from solar panels so it can be used later. Inside the battery: It has cells made of lithium iron phosphate (LiFePO₄). When charging, lithium ions move from one side of the cell to the other and are stored there. When you need power: The ions move back, creating electricity for your inverter to use. Why it’s good: LiFePO₄ is very safe, lasts thousands of charge cycles, doesn’t overheat easily, and delivers steady power. In short: Solar panels charge it → energy is stored in lithium cells → the battery releases power when needed. (Li – Lithium, Fe – Ion, PO4 – Phosphate). LiFePO₄ = Lithium Ion Phosphate

• Solar panels – A mono crystalline solar panel turns sunlight into electricity using tiny silicon cells made from a single, pure crystal. Sunlight hits the panel → the energy knocks electrons loose in the silicon. The movement of electrons creates direct current (DC) electricity. An inverter later changes DC to AC so homes and businesses can use it. They’re called mono crystalline because the silicon is one solid crystal—this makes them very efficient and gives them their dark black look (whereas Poly Crystalline has a blue colour. Ps. We don’t use polycrystalline as they don’t produce much power during bad weather, it’s a cheaper type of solar panel).    

• Brackets – Mounting brackets hold solar panels securely in place, at the right angle, so they catch maximum sunlight safely. With our kits we only include middle and end clamps, what is still needed is rails and roof clamps, because there are many different types of roofs eg. Tile roof, sink roof, slate etc. we don’t include roof clamps or rails, brackets are simple – there is a solar panel on top, then clamps are fastened to the panels those clamps are then fastened to a rail and the rail is installed onto a bracket that is secured to the roof (Googling an image of this might provide clarity) 

• Cables – We use 6mm Aluminium solar cable, they are rated at 55A and we provide a standard amount in out kits, this will vary depending on the amount of solar panels in the kit, when quoting on larger or custom systems ask a colleague for the correct quantity needed

• MC4 – This is a weather proof connector that connects the solar cables to the solar panels, because solar panels are installed outside in the wind and rain it is important that all joints and terminations made to cables can withstand these conditions 

• Combiner box – A combiner box is the correct term for a ‘fuse box’ when solar panels are installed on a roof they can not be directly connecter to an inverter they first need to go through a fuse box to protect the inverter from damage, if there is a surge in power for whatever reason some fuses might ‘pop’ which is a much quicker, cheaper and easier fix as apposed to repairing damages on a solar inverter. It is also a requirement by law to have a Combiner box installed when installing solar panels 

• Sub DB – A Sub DB is a ‘Sub Distribution Board’ similar to a main DB of a house but is installed when a solar or battery backup system is added to a property, the purpose of a sub DB is to only have some circuits connected to the solar system, if a client for example wants everything in the house to run of the solar system except the move and geyser the technicians will move all the circuit breakers from the main DB to the Sub DB excluding the stove and geyser which will remain on Eskom, this is also a requirement by law when installing a solar system. The Sub DB also contains surge protection and a change over switch, if the system is undergoing maintenance or has an issue the change over switch can simply be flipped and that puts all the circuits in the sub DB back on Eskom essentially canceling out the solar system, this is also used when a client installed a solar system then moves out of the house and they take the system with them, instead on removing the installed infrastructure they simply flip the change over switch and the entire house is on Eksom.

2.3 Sable Energy Product Range

a. Solar UPS Systems

• Compact backup power solutions for essential appliances (All in one units). 
• These systems range in sizes from 3KVA all the way up to 12KVA.
• The UPS systems can be used as plug and play – meaning they require no installation (when there is a power interruption you have to manually plug the system in and turn it on)
• Or the system can be installed into the house DB, this will allow for an automatic change over during power outages, if you are sitting and watching TV and there is a power interruption you don’t need to get up and do anything, in fact the change over is so fast your TV won’t even switch off (the changeover takes 10 milliseconds) 

b. Lithium Batteries

• High-efficiency storage with long cycle life.
• Lightweight and maintenance-free compared to AGM (Gel & Lead Acid) alternatives.

c. Solar Hybrid Inverters

• Combine grid and solar inputs to provide uninterrupted power.
• Enable future upgrades (e.g., adding more panels or batteries).

d. Complete Solar Kits

• Pre-configured for Small, Medium, and Large homes (over 50 packages available).
• Includes panels, inverter, battery, cables, and mounting—ready for installation.
• Designed to be scalable as customers’ needs grow.

2.4 Common Terms You’ll Hear (and Need to Explain)

Inverter

An inverter is one of the most important pieces of equipment in a solar energy system. It’s a device that converts direct current (DC) electricity, which is what a solar panel generates, to alternating current (AC) electricity, which the electrical grid uses, the inverter also has a lot of other built in components such as a battery charger, BMS (Battery Management System) and loads more depending on the model.

Solar panel

A solar panel, also know as a PV (Photo Voltaic) panel or module, is a device that collects sunlight (UV Rays) and converts it into electric current.

Battery

A battery is a container consisting of one or more cells, in which chemical energy is converted into electricity and used as a source of power, electrical energy is used to create a chemical reaction inside a cell, this then stores “energy” and when you want to use this battery (collection of cells) it will then create a chemical reaction which will convert into electricity, a cell essentially uses electricity to cause a chemical reaction, this “stores” power, when you want to use this power another chemical reaction occurs to cause an electrical current, thus disbursing the stored energy.-+

Solar system

A solar system is made up of: solar panels; inverter; battery & a few smaller components in-between, a solar panel converts the Suns UV rays to DC (direct current) electricity, the inverter then takes that electricity and uses it to charge the batteries and supply power to the house (depending on setup), once the solar panels do not generate enough electricity (at night) the inverter will either (depending on setup) use the municipal power connection to keep the batteries fully charged or in the case of no municipal power the inverter will switch over to utilise the stored power in the batteries to supply the house with power.

Grid

The grid is also called ‘Utility’ this refers to municipal power (like Eskom)

Grid tied solar system

This system consists of solar panels & inverter, this system provides power to the house during the day and all excess power gets pushed back into the municipal grid where the owner of the system gets compensated from the municipality for the power supplied.

Off-grid solar system

Off-grid solar system refers to a system that can supply enough power to a house during the day from the solar panels and has a large enough capacity to run at night from the batteries that it can be independent from a municipal electrical connection

Hybrid solar system

Hybrid solar system refers to the inverter being a hybrid type, this means the inverter can charge the batteries or supply power from it’s input source being either solar panels; municipal connection or a generator 

SSEG

This stands for Small Scale Embedded Generator, an SSEG system is a grid tied system that supplies excess power produced by a solar panels to local municipality, this power supplied then gets credited on your account, you basically sell electricity back to the municipality, there are however a few catches, you will need to register your system, you will be liable for additional TAX and you will need to install an additional bi-directional meter. The power you supply will also be sold at a much lower rate as apposed to what you buy it for eg. Buy 1KWh from municipality at R4 but when you sell 1KWh of solar power you produce you get back R1. SSEG sucks basically.

KW

A Watt is a unit of power, 1000 Watt (1000W) is equal to 1KW. K (kilo) is 1000 (like 1kg is 1000g) and W (Watt) is power 

KWH

A measure of electrical energy equivalent to power consumption of 1000 watts for one hour. Let’s say your pool pump is 1000W it will be referred to as a 1kW pump and its consumption would be 1kWh meaning that it consumes 1kW over an hour. If you have a 5kWh battery and you run this 1kW pump on it then it would take 5 hours to drain the battery.

Micro Inverter

A micro-inverter system has multiple inverters (one for each solar panel). Think of solar panels like bulbs in a string of holiday lights. In conventional inverter systems, when one panel fails, the whole system goes out. Or when one panel’s output drops — thanks to fallen leaves, a passing cloud, or some other unavoidable factor — the system’s overall performance drops to match that lowest-performing panel. With micro inverters, each panel operates independently!

Efficiency 

The portion of energy in the form of sunlight that can be converted from a solar panel into electricity. The higher the efficiency, the more usable power you can get from your solar panel. Make sure your solar installer is using high efficiency solar panels for your home.

Remote monitoring 

Devices or applications provide details about a solar power system and energy storage system. Data may include energy usage, a display of the amount of stored energy remaining stored, as well as details on the electricity supply from the solar panels at different times of the day.

Azimuth angle

The angle between true south and the point on the horizon directly below the sun. This term is used to describe the direction of your solar panels.

Array 

An interconnected system of PV modules that function as a single electricity-producing unit. The modules are assembled as a discrete structure, with common support or mounting. In smaller systems, an array can consist of a single module.

Lithium Ion Phosphate LiFePO4

A battery technology that uses one of a number of possible compositions of lithium ion or lithium iron chemical to store energy. Currently, this technology is the most popular for use in solar applications because lithium ion batteries are compact and offer the longest lifespan at a reasonable cost.

Battery capacity

The amount of energy a battery can store measured in kilowatt-hours KWh.

Battery cycles 

The number of charging and discharging cycles a battery is expected to have. If the battery is fully charged then completely discharged, that is equal to one cycle.

HV

HV (High Voltage) refers to the battery Voltage input of an inverter, HV inverter can only use HV batteries, HV is common for larger scale systems usually 20KW and bigger, HV is typically used for commercial applications or very large homes, the battery Voltage range is typically 48-1000V DC, with HV batteries the work in a similar way to LV but they need a few extra parts to get them working, they need a Battery controller and a battery rack, HV is more expensive than LV

LV

LV (Low Voltage) refers to the battery Volts on an inverter, LV is either 12V, 24V or 48V. If an inverter is a 12V inverter it can only use 12V batteries, same applies to 24V and 48V, with lithium batteries you cannot mix and match the different Voltages. LV is what we use for our UPS systems that we manufacture. 

Single Phase

Single phase is the type of electricity found in your house, the Voltage is 220V – 240V, all household appliances run on single phase. Our UPS systems we manufacture are all single phase. 

Three Phase

Three phase is the type of electricity commonly found in industrial applications like factories, workshops and farms. The Voltage is 380V – 400V, some larger or older machines run off three phase power, it is also common for older borehole pumps to be three phase, three phase is usually used when an electrical device like a machine in a factory needs a lot of power to operate, for example a small motor that can lift 1000kg in a workshop might be single phase but another motor that needs to lift a 20000kg boat might need more juice so you would need to have a three phase motor. Some older homes might have a three phase DB but rest assured this is a different concept, all you need to know is that if a client says the DB in their house is three phase it is simply just 3 separate single phase lines coming to one DB, each row of circuit breakers is single phase so our single phase machines will work, if they install a three phase inverter it will not work. A three-phase DB is basically three single-phase power lines bundled together. Each line carries its own 230 V supply, just on a different phase. They’re kept separate in the DB, so you can think of it as three normal single-phase feeds sharing one box this is ONLY when we are talking about a house having a three phase DB when it is a three phase DB in a factory that is actually running three phase machines then it is a different story it will then be a single 380V – 400V line. 

Load

A load is anything that uses electricity to work. For example, a light bulb, TV, or kettle. So if you had a TV (that is 200W) a fridge (that is 150W) and a few lights (that are 500W) your load would be 850W, we add up everything that consumes electricity and that total Watts is called the ‘load’ 

Base Load

A base load is the stuff in your house that is on 24/7 it’s the things that never switch off like your fridge, wifi, security and also a few thing that are normally on like lights at night and TV. When we add all these this together that gives us a base load, this is important to know in order to recommend the right size battery, for enable if someone has a small house with just a fridge and a few lights that will run off the battery at night they might only require a 5KWh battery but if the client has 4 fridges, 2 TV’s and an Aircon that run at night they might need a 15KWh battery. Base load is the minimum amount of electricity that is always needed. It’s the steady, constant power things use all the time—like fridges, security lights, or Wi-Fi routers that stay on even when everything else is off. 

Power surge

A power surge usually happens when something goes wrong on Eskom’s side like if the power goes off at a substation and then technicians go out to switch it back on, as soon as they switch the power back on the electricity spikes, kind of like when you open a tap fast and the water splashes on you, basically the power comes through at a higher Voltage than usual for a second then it can cause damage. A power surge is a sudden, short burst of extra electricity in a circuit. It can happen during lightning storms, when big machines switch on, or due to faults in the power supply. Surges can damage lights, TVs, or other electrical devices. 

Peak Power Production

Solar panels use direct sunlight to produce electricity, in the morning and later in the afternoon the sunlight hitting a solar panel might not be at its brightest or be hitting the solar panel head on, but in the middle of the day when the sun is at it’s highest it will shine directly on the solar panel at the right angle and during that time the solar panel produces power to its full potential, this is usually 4 to 5 hours in the middle of the day. Peak power production is the maximum electricity a solar panel can make under perfect conditions—usually bright, direct sunlight at noon. It’s the panel working at its full capacity. 

Spike

When an electrical device spikes, it suddenly draws a lot more electricity than normal for a short time. This can happen when any electrical device starts up or switches on. The spike in power usually only lasts like for a second, for example when you turn on your kettle, the kettle is rated to draw 1000W but as soon as you switch it on it draws 1500W for a second and then it goes back down to 1000W. When we recommend what size inverter will work we always need to consider the spike. 

Solar Charger

There are two types of solar chargers, MPPT and PWM, the UPS systems we manufacture usually have MPPT solar chargers. The difference between the two comes down to the amount of solar panels they can take, MPPT solar chargers have a larger Voltage range and can take a lot of Amps and PWM is smaller, an MPPT charger can take more solar panels and they are used in our larger systems PWM is often used in our smaller systems, the rule of thumb is that all of our systems come with an MPPT charger and when we get in stock of small systems that have PWM chargers we will add that to the specs when we introduce them.

BMS

Battery Management System (BMS) is a PC board inside of a lithium battery that controls the battery’s cells, lithium batteries can be very dangerous on their own but when you connect a BMS to them that monitors temperature and cell balancing + protects against over charging, over discharging and over loading then a lithium battery becomes super safe. The role of a BMS is to not only make the battery safe but also ensures a long lifespan. Often battery manufacturers install software on their BMS’s that are not compatible with other BMS’s from a different brand battery or inverter.

Surge Protection

Surge protection is a device usually installed in a Sub DB that prevents a spike in incoming power to damage an inverter, they are not guaranteed to work but like 70% of the time they work every time. Surge protection is a safety feature that shields electrical devices from sudden spikes in voltage—like when lightning strikes nearby or the power grid has a surge. These spikes can damage or destroy electronics. A surge protector absorbs or redirects the extra electricity so only safe, steady power reaches your devices. It’s like a safety valve that prevents unexpected bursts of power from causing harm. 

Change Over Switch

A changeover switch is a device (big switch that is installed in the Sub DB) that safely switches a building’s power supply between two sources, like mains power and a solar system. When one source fails, you flip the switch to the backup source. It ensures only one power source is connected at a time, preventing damage or dangerous back-feeding. The main function of a change over switch is to be able to completely disconnect a solar system and have everything in the DB back on Eskom in case something goes wrong with the solar system or the system is undergoing maintenance, this switch allows you to easily change over from solar to Eskom so that the property is not sitting without electricity. 

DB

Distribution Board (DB) is the main electrical box in your house that controls all the different electrical circuits in your home. A DB board is the main control point for electricity in a building. Power from the supply (like the utility or inverter) enters the DB board, where it’s split into separate circuits for lights, plugs, and appliances. It contains breakers or fuses that protect each circuit—if there’s a fault or overload, the breaker trips to prevent damage or fire. Think of it as the “electrical hub” that safely distributes power throughout the building. 

Circuit Breaker

A circuit breaker is a safety switch that automatically cuts off electricity when there’s too much current, like during a short circuit or overload. This prevents wires from overheating, which could cause fires or damage. Once the problem is fixed, you can simply reset the breaker to restore power—it’s a reusable alternative to a fuse. 

Inverter Appliances 

Inverter appliances are devices (like fridges, air conditioners, or washing machines) that use inverter technology to control the speed of their motors or compressors instead of running at full power all the time. This makes them use less electricity, run more quietly, and maintain steadier performance. They’re more energy-efficient and gentler on your power supply compared to non-inverter appliances. So when you hear someone say they have an inverter Aircon of fridge it has nothing to do with solar, inverter means ‘energy saving’ when it comes to appliances but inverter when it comes to solar is an actual machine. Bat (that bird thing that makes vampires) – Bat (the thing you use to hit a ball when you play Cricket) they are both spelled the same way but mean different things.

Transfer Time

Transfer time is how long an inverter takes to switch from mains power to battery power (or back) when the main supply fails. For example, a 10 ms transfer time means the inverter changes power sources in just 10 milliseconds—so fast that most devices don’t even notice the brief switch. 

Plug and Play

Plug-and-play means the portable UPS system is ready to use—just plug it into a wall socket and trip your mains on the DB. The UPS supplies backup power and back feeds through the plug, making it quick and simple to set up without needing installation, this is only possible when the UPS is used as a battery backup only, once you want to connect solar panels to the system it has to be installed through the DB. Plug and play is manual, so when the power goes off you have to manually plug it in whereas when the system is installed though the DB the changeover is automatic and lighting fast.

2.5 Key Selling Points for Each Product Type

2.6 Positioning Against Competitors

• Stop looking at your competition
• Stop caring about your competition
• Stop trying to copy your competition 

Section 3: Product Range, Offers & Promotions

3.1 Overview of Our Product Lines

1. Solar UPS Systems – Compact backup units for essential loads like lights, routers, TVs, and fridges.
2. Lithium Batteries – High-capacity storage solutions with long lifespans and no maintenance.
3. Complete Solar Kits – Pre-configured packages for small, medium, and large homes, including panels, inverter, batteries, cabling, and mounting equipment, over 50 packages available.

3.2 Product Categories and Target Customers

3.3 Promotions and Flash Sales

Sable Energy uses time-limited offers to attract and convert customers. These are powerful tools for you as a salesperson:

• Flash Sales – Limited stock or limited-time discounts, all stock is imported and most of our suppliers sell out stock fast, when we run promotions they are only valid as long as stock is available. Even if we get the same product again that was previously on a promotion but then got sold out the prices most of the time aren’t the same, this is due to factors like the Rand Dollar exchange.

3.4 How to Use Promotions Effectively

1. Lead Conversion Tool – Use promotions to convert hesitant leads into paying customers.
2. Upsell Opportunities – A flash sale on a UPS system could lead to a full solar kit purchase later.
3. Scarcity and Urgency – Phrases like “limited-time offer” and “while stocks last” can motivate quicker decisions—but never pressure in a dishonest or desperate way.
4. Transparency – Clearly communicate any terms or limitations (e.g., stock quantities, geographic restrictions, delivery lead times).

3.5 Key Talking Points for Customers

• What are they looking to run on the system.
• Do they want a backup system, small solar system or do they want to go fully off grid.
• When are they looking to get this done.

3.6 Visual Aids and Collateral

• Spec Sheets – Quick reference for technical details.
• Price Lists – Updated monthly or when promotions change.
• Before & After Photos – Show installations and real-world benefits.
• Customer Testimonials – Share reviews or stories to build trust.

Section 4: Sizing & System Design

4.1 Why Proper Sizing Matters

Recommending the right system size is critical to customer satisfaction. An undersized system will frustrate the customer during outages, while an oversized system may make your proposal unnecessarily expensive and uncompetitive. Correct sizing:

• Ensures reliable power during outages.
• Maximises return on investment.
• Builds trust and reduces costly returns or complaints.

4.2 Basic Load Calculation

Step 1: Identify Essential Appliances
Ask the customer what they need powered during an outage. Examples:

• Lights: ±10–15 W each
• Wi-Fi router: ±10–20 W
• TV: ±60–150 W
• Fridge/freezer: ±150–250 W (but check compressor start-up surge)
• Laptop/PC: ±50–100 W
• Borehole Pump: ±500–1000 W (check frequency of use)

Step 2: Add Wattage
Add up all selected appliances to get total load (W).

Step 3: Estimate Duration
Multiply total load (W) by hours of use to get energy requirement (Wh).

Example: A fridge (200 W) + router (15 W) + TV (80 W) for 4 hours →

200 + 15 + 80

= 295

W × 4h

= 1180Wh

≈ 1.18kWh

200+15+80=295W×4h=1180Wh≈1.18kWh.

4.3 Choosing the Right System Size

4.4 Assessing Site Conditions

1. Roof Orientation & Pitch – South Africa is in the Southern Hemisphere; north-facing roofs are ideal.
2. Shading – Trees, chimneys, or nearby buildings can reduce performance.
3. Space Availability – Confirm sufficient space for panels.
4. Ventilation & Safety – Batteries and inverters need a well-ventilated, dry area.

4.5 Tips for Discussing System Design with Customers

• Use plain language—avoid jargon like “PV string voltage” unless they’re technically inclined. It’s dumb not to dumb it down.
• Set realistic expectations—e.g., “This system will comfortably run your essentials during stage 4 load-shedding, but it’s not intended for high-draw appliances like ovens.”
• Discuss future expansion—recommend hybrid inverters or battery banks that can grow with the customer’s needs.
• Show examples or photos of past installations to help customers visualise the setup.

Section 5: Pricing, Quotes & Payment Terms

5.1 Pricing Strategy Overview

At Sable Energy, pricing is about balancing value for the customer with profitability for the company. Sales staff should:

• Emphasise value—highlight reliability, warranty support, and savings over time.
• Stay consistent—use approved price lists and avoid unauthorised discounts.
• Be transparent—explain what is included and excluded to avoid misunderstandings.

5.2 Components of a Quote

Every quote should include:

1. Customer Details – Name, contact info, and site address.
2. System Description – Inverter model, battery type/capacity, number of solar panels.
3. Total Price – Itemised and final amount. Include VAT if applicable.

5.3 Payment Terms

Sable Energy uses clear, fair payment structures:

• Deposit – 100% upfront payment.
• Holding Deposits – We accept holding deposits to secure a special if the client doesn’t have all the money up front, confirm with your manager first.
• Financing Options – We offer Finance through most banks, we have an in house F&I that brokers deals with banks on behalf of the customer.

5.4 Discounts and Promotions

• Use only approved discounts or promotions. Unauthorised discounts reduce profitability and create inconsistency.
• When a promotion is active (e.g. Valentines Special), explain its value without devaluing the regular pricing.
• Always check expiration dates and specific conditions for offers.

5.5 Presenting Quotes Professionally

1. Send promptly – Follow up within 24 hours of inquiry.
2. Use company templates – Consistent branding builds trust.
3. Walk through the quote – Offer to explain key points on a call.

Section 6: Sales Terminology

6.1 Sales Terminology 

Lead

This is a prospect who showed interest in our product and sent through their details and or requirements for a sales representative to pursue 

Prospect

Lead, person that is interested in our product but has not bought yet, not yet a customer

Closing Ratio

This is the percentage of prospects you turned into customers 

Script

A sales call procedure 

Objection

A concern or issue that a prospect raises to why they won’t buy, this is a no but it is not definite, the prospects mind can still be changed

ABC

Always Be Closing, always have the end goal in mind (making the sale) your job as a sales person is not to give information and send the prospect on their way, it is in fact to give information – implement sales strategies – and get the business 

Account

This is a customer that has bought before and wants to buy again, the sales person who initially closed the sale is then in charge of this account (customer)

B2B Selling

Business to Business selling

B2C Selling

Business to Consumer selling

Sales Cycle

This is the time and or number of interactions (calls or appointments) you have with a prospect before they buy

Pressure Sales

This has a smaller sales cycle to say selling a house or car, you typically have one or two interactions with a client and convince them to make an impulse buying decision 

Buying signals

These are social cues that a sales person can pick up on that indicated the prospect is ready to make a buying decision, eg. How long does delivery take, what are your payment terms etc.

Cold calling

This is when a sales person makes contact with a prospect that has not sent their contact details, the sales person would then try and identify the problems the prospect may be facing and what solution the company can offer

Customer Acquisition Cost (CAC)

This is the total cost of initially doing business with the customer, all the marketing fees airtime labour etc.

CRM

Customer Relationship Management, this is a software program that helps sales people generate more sales, there is a lot of automation included that also makes less work for sales people

Decision Maker

This is the person that makes the buying decision

Forecasting

This is the expected sales quantity for a specified future

Pain Point

This is a specific problem the prospect is facing and when mentioned creates a sense of pain, when followed up with a solution is a strong sales strategy eg. Load shedding is costing your business time and money, here is what we can do for you…

Qualified Lead

This is a prospect that has passed a few qualifying criteria that you ask them in the beginning of your presentation or call eg. When are you looking to get this product? If the answer is in the next 6 mont then they don’t qualify, why are you speaking to them now?

Sales process

This is the process that sales people follow to make a sale, SOP, scripts etc

Sales pipeline

These are prospects with a longer sales cycle but are good candidates to buy in the near future 

Upselling

This is increasing the order size of the customer eg. They are buying 1 unit and 4 panels and you inform them of a special that includes 1 unit and 6 panels, thereby upselling an additional 2 panels that they originally where not going to buy, simply put you are selling them more quantity of the same product they want to buy – more panels, batteries or inverters

Cross Selling

You basically sell them something extra – not related to the original thing they want to buy. Say you go to Macro to buy groceries and a sales person sells you a vacuum, that vacuum is a cross sale, it’s not related to the original thing you wanted but a sales person mentioned they sell it, then you bought.

Chapter: 2

1. Warranty (Sable Energy Systems)

1.1 “How long is the warranty on the system?”

What this really means:
“How long am I protected before I need to spend money again?”

Sable Energy Answer:
Sable Energy systems are built using:

• Sable Energy inverter: 5-year warranty
• Sable Energy battery: 5-year warranty
• Solar panels: 12-year warranty

Technical explanation:
Each component in a Sable Energy system has its own warranty period based on how it operates and ages over time.

Simple explanation:
Different parts last different lengths of time, but your core system is protected for years.

1.2 “What does the warranty actually cover?”

What this really means:
“If something breaks, do I pay?”

Sable Energy Answer:
Sable Energy warranties cover:

• Manufacturing defects
• Internal component failures
• Faults under normal use

They do NOT cover:

• Incorrect installation
• Overloading the inverter
• Environmental damage (lightning, water, surges)
• Incorrect system setup

Technical explanation:
The warranty protects against product failure, not external damage or incorrect usage.

Simple explanation:
If the product fails on its own, you’re covered. If it’s misused or damaged, it’s not.

1.3 “Is it full replacement or just parts?”

Sable Energy Answer:

• Warranty decisions are handled by the supplier
• The unit may be repaired or replaced
• Labour and call-out costs are typically separate

Technical explanation:
Warranty covers the component, not the service around it.

Simple explanation:
The part is covered, but the work to fix it may not be.

1.4 “What would cause the system to stop working?”

Technical explanation:

• The inverter actively converts power continuously
• The battery charges and discharges daily
• Heat and cycling affect lifespan

Simple explanation:
These are working components, not passive ones, so they wear over time.

1.5 “What is a battery cycle warranty?”

Sable Energy Answer:

Technical explanation:
Battery life is measured by:

• Time (years)
• Usage (charge/discharge cycles)

1 cycle = full charge and discharge

Simple explanation:
The more you use the battery, the faster it ages.

1.6 “What can void my warranty?”

Sable Energy Answer:

• Incorrect installation
• No compliance certification
• Overloading the inverter
• Incorrect system settings
• Poor ventilation

Technical explanation:
The system relies on correct configuration and operating conditions.

Simple explanation:
If the system is used or installed incorrectly, the warranty falls away.

1.7 “Who do I contact if something goes wrong?”

Sable Energy Answer:

• Sable Energy is your first point of contact
• We manage the process with the supplier

Simple explanation:
You deal with us, and we handle the rest.

1.8 “What happens after the warranty ends?”

Sable Energy Answer:

Technical explanation:

• Inverter lifespan: ~10–15 years
• Battery lifespan: ~10–15 years (depending on use)

Simple explanation:
The system keeps working beyond warranty, but parts may need replacement later.

2. When to Choose a Larger Battery (Sable Energy Systems)

Core Principle

Sable Energy systems size batteries based on runtime, not panels.

Technical explanation:
Battery size determines how long your home can run without solar or grid.

Simple explanation:
The battery controls how long your power lasts.

“How do I know if I need a bigger battery?”

Sable Energy Answer:

Battery size depends on:

• Your load (kW)
• How long you want power (hours)

Simple explanation:
More usage or longer outages = bigger battery.

Sable Energy System Benchmarks

• Small home: 10kWh battery
• Medium home: 20kWh battery
• Large home: 30kWh battery

Real Sable Energy Usage Design

Small Home System (8kW + 10kWh):

• Lights
• Fridge
• TV
• WiFi
• Basic appliances

Medium Home System (16kW + 20kWh):

• All essentials
• Pumps
• Aircons

Large Home System (16kW + 30kWh):

• Full home operation
• Geyser
• Pool
• High loads

When to Upgrade Battery Capacity

You need more batteries when:

• You want full overnight power
• You run more than essential loads
• You want less reliance on the grid
• You experience cloudy days frequently

Expandability (Critical Advantage)

Sable Energy systems are designed to scale:

• Add more batteries (up to 8 per inverter)
• Add more inverters (parallel up to 6 inverters together)
• Add more panels

Technical explanation:
The system architecture allows modular expansion without redesign.

Simple explanation:
Start small, grow later.

3. System Maintenance (Sable Energy Systems)

Core Positioning

Sable Energy systems are low-maintenance, but require smart monitoring.

“How much maintenance is required?”

Technical explanation:

• Lithium batteries require no physical servicing
• Inverter manages system automatically
• Monitoring ensures optimal performance

Simple explanation:
You don’t fix it often, but you must keep an eye on it.

3.1 Monitoring (Most Important)

• Check system via app
• Monitor battery levels
• Look for errors

Simple explanation:
The app is your dashboard. Use it.

3.2 Inverter Maintenance

• Keep clean and ventilated
• Avoid heat buildup

Simple explanation:
Keep it cool and dust-free.

3.3 Battery Maintenance

Technical explanation:

• Monitor usage patterns
• Avoid deep discharges
• Maintain stable temperatures

Simple explanation:
Use the battery properly, and it lasts longer.

Professional Maintenance

• Every 2–3 years
• Check connections and performance

Key Positioning

Sable Energy systems:

• Low physical maintenance
• High performance through smart usage

4. What Happens During Cloudy Days

“Does the system still work?”

Sable Energy Answer:

Yes.

Technical explanation:

• Panels produce less power
• Inverter adjusts automatically
• Battery fills the gap

Simple explanation:
Power doesn’t stop, it just shifts to the battery.

System Behaviour

Sable Energy inverter prioritises:

1. Solar
2. Battery
3. Grid (if available)

“Will my battery still charge?”

Yes, but slower.

“What happens at night after a cloudy day?”

Depends on battery charge level.

Key factor:
Battery size determines backup duration.

Core Positioning

Sable Energy systems are designed for real conditions:

• Cloudy weather
• Load shedding
• Variable solar input

5. Solar for Home vs Business (Sable Energy Framing)

Residential

Sable Energy systems for homes are designed for:

• Full off-grid capability
• Load shedding protection
• Energy independence

Standard Sable Energy Systems

• Small: 8kW + 10kWh + 12 panels
• Medium: 16kW + 20kWh + 20 panels
• Large: 16kW + 30kWh + 28 panels

Inverter Strategy

Technical explanation:

• Hybrid inverter controls all power flow
• <20ms switching to backup
• Load prioritisation (essential vs non-essential)

Simple explanation:
The inverter decides what stays on and what switches off.

Battery Strategy

Core truth:
Battery = independence

• Enables night usage
• Handles outages
• Stores energy

Key Difference

Sable Energy homes:

• Designed to run independently

6. Solar Myths vs Facts (Sable Energy Positioning)

Myth: “Solar is too expensive”

Sable Energy Fact:

You are investing in:

• Energy control
• Independence
• Long-term savings

Myth: “Solar means free electricity”

Sable Energy Fact:

Technical explanation:

• Batteries have lifecycle limits
• Systems require monitoring

Simple explanation:
You control your costs, not eliminate them.

Myth: “Solar doesn’t work during load shedding”

Sable Energy Fact:

Technical explanation:

• Hybrid inverter switches instantly
• Battery powers the home

Simple explanation:
Your power stays on.

Myth: “Solar is unreliable”

Sable Energy Fact:

Reliability comes from:

• Battery capacity
• Inverter intelligence

Myth: “Batteries are optional”

Sable Energy Fact:

Battery is essential for:

• Backup
• Night usage
• Off-grid operation

Myth: “Small battery is enough”

Sable Energy Fact:

Undersized batteries:

• Drain quickly
• Wear faster
• Fail during long outages

Myth: “Solar can’t run a full house”

Sable Energy Fact:

Sable Energy systems are designed to power entire homes.

Limitation is only:

• Battery size
• Inverter capacity

Core System Truth

Sable Energy systems work as a complete unit:

1. Panels generate
2. Inverter controls
3. Battery enables independence

Final Positioning

Sable Energy systems are built for:

• Reliable off-grid living
• Intelligent power management
• Scalable growth

Simple explanation:
Your system is not just backup. It’s your home’s power engine.

Chapter: 3

1. Solar Panels (Supporting Component)

What Solar Panels Do in a Sable Energy System

Technical explanation:
Sable Energy systems use photovoltaic panels to generate DC electricity from sunlight. This DC energy is fed into the Sable Energy inverter, which then converts and manages it for household use and battery charging.

Simple explanation:
Sable Energy panels generate power during the day, and the system uses that power to run your home and charge your battery.

Panel Role in System Performance

Technical explanation:
Sable Energy systems are designed so that panel production supports both real-time consumption and battery charging. Panel sizing is matched to inverter capacity and battery storage to ensure consistent energy availability.

Simple explanation:
Panels don’t run your home alone. In a Sable Energy system, they work together with the inverter and battery to keep your home powered day and night.

Real-World Performance in South Africa

Technical explanation:
Sable Energy systems account for real-world conditions like heat, cloud cover, and roof orientation. The inverter continuously adjusts how solar energy is used to maximise efficiency.

Simple explanation:
Even when conditions aren’t perfect, the system automatically adjusts to still give you usable power.

2. Sable Energy Inverter (Core Control System)

What the Sable Energy Inverter Does

Technical explanation:
The Sable Energy 8kW hybrid inverter is the central control unit. It converts DC power into AC, manages battery charging and discharging, and controls how energy is distributed between essential and non-essential loads.

Simple explanation:
The inverter is the brain of the system. It decides where power goes and keeps everything running smoothly.

Off-Grid Capability (Core Positioning)

Technical explanation:
Sable Energy systems are designed to operate independently from the grid when correctly sized. The inverter prioritises essential loads and dynamically manages available energy based on battery state and solar input.

Simple explanation:
With Sable Energy, your home can run without the grid because the system intelligently manages your power.

Load Management (Critical Behaviour)

Technical explanation:
The inverter separates loads into:

• Essential loads (always prioritised)
• Non-essential loads (automatically disconnected when needed)

This ensures stability and extends battery runtime.

Simple explanation:
Your important appliances stay on, while non-essential ones are switched off automatically if power is limited.

Realistic Off-Grid Operation

Technical explanation:
Sable Energy systems are designed around typical South African base loads:

• Small home: ~500W
• Large home: up to ~2000W

This makes continuous off-grid operation achievable with correct system sizing.

Simple explanation:
Most homes use less power than people think, which is why Sable Energy systems can realistically run your home without the grid.

Parallel Expansion (Scalability)

Technical explanation:
Multiple Sable Energy 8kW inverters can operate in parallel:

• 1 inverter = 8kW
• 2 inverters = 16kW
• Up to larger scalable systems

This increases total system capacity and redundancy.

Simple explanation:
You can start with one inverter and add more later as your needs grow.

3. Sable Energy Battery (Energy Storage System)

What the Battery Does

Technical explanation:
Sable Energy lithium batteries store excess energy generated during the day and supply power when solar production is unavailable. The inverter controls charge and discharge cycles based on system demand.

Simple explanation:
The battery stores power for later, so your home stays on at night or during outages.

Battery Performance and Lifespan

Technical explanation:
Sable Energy batteries use LiFePO4 chemistry, allowing deep discharge (high usable capacity) and long cycle life, typically supporting daily cycling for 10–15 years.

Simple explanation:
The battery is built to last many years, even with daily use.

Battery Runtime and Usage

Technical explanation:
Runtime depends on:

• Battery capacity (kWh)
• Load consumption (kW)

The inverter ensures efficient usage by prioritising essential loads and limiting unnecessary drain.

Simple explanation:
The more power you use, the faster the battery drains. The system manages this automatically.

Expandability (Critical Feature)

Technical explanation:
Sable Energy batteries are modular and can be expanded in parallel to increase total storage capacity, within system limits.

Simple explanation:
You can add more batteries later if you need longer backup or full off-grid capability.

4. Charge Control (Built Into Sable Energy Inverter)

How Charging is Managed

Technical explanation:
Sable Energy inverters include advanced MPPT charge controllers, which continuously optimise solar input by tracking the maximum power point of the panels.

Simple explanation:
The system automatically pulls the maximum possible power from your panels.

Efficiency Advantage

Technical explanation:
MPPT technology converts excess panel voltage into usable current, increasing total energy harvest and improving battery charging efficiency.

Simple explanation:
You get more usable power from the same panels.

5. Mounting & Structural Integration

Role in Sable Energy Systems

Technical explanation:
Mounting structures secure panels in optimal positions for maximum solar exposure while ensuring long-term durability under South African weather conditions.

Simple explanation:
The mounting keeps panels secure and positioned correctly to generate the most power.

System Reliability Impact

Technical explanation:
Correct installation ensures:

• Proper airflow (reducing heat losses)
• Structural stability
• Long-term system performance

Simple explanation:
Good mounting helps your system perform better and last longer.

6. Cabling & Connections

Role in the System

Technical explanation:
Sable Energy systems use DC-rated solar cables and high-quality connectors to safely transfer power between panels, inverter, and batteries.

Simple explanation:
Cables move power safely through the system.

System Safety and Efficiency

Technical explanation:
Correct cable sizing and installation reduce energy losses and prevent overheating, ensuring stable system performance.

Simple explanation:
Proper cables keep the system efficient and safe.

7. Battery Management System (BMS)

What the BMS Does

Technical explanation:
The BMS inside Sable Energy batteries monitors voltage, current, and temperature while protecting against overcharge, over-discharge, and unsafe conditions.

Simple explanation:
The BMS protects the battery and keeps it working properly.

System Integration

Technical explanation:
The BMS communicates with the inverter via CAN/RS485, allowing real-time control of charging and discharging limits.

Simple explanation:
The battery and inverter “talk” to each other to manage power safely.

8. Monitoring & Control (Smart System Visibility)

System Monitoring

Technical explanation:
Sable Energy systems use monitoring platforms to track:

• Solar production
• Battery state of charge
• Load consumption
• System performance

Simple explanation:
You can see exactly how your system is performing at any time.

Control and Optimisation

Technical explanation:
The inverter allows configuration of:

• Load priorities
• Battery usage limits
• Operating modes

This ensures optimal energy usage based on household needs.

Simple explanation:
The system can be adjusted to match how you use power.

9. Safety Systems

Built-In Protection

Technical explanation:
Sable Energy systems include:

• Overcurrent protection
• Isolation devices
• Surge protection
• Thermal protection

These ensure safe operation under all conditions.

Simple explanation:
The system is designed to protect itself and your home.

Final System Positioning

Technical explanation:
Sable Energy systems are engineered as complete, scalable, off-grid-capable energy solutions. The inverter intelligently manages energy flow, the battery provides reliable storage, and the system architecture allows expansion to meet increasing demand.

Simple explanation:
With Sable Energy, you start with a system that powers your home, and you can grow it into a fully independent energy solution over time.

Chapter: 4

18. Site Assessment Process

1. Why Sable Energy Does Not Require Full On-Site Assessments for Standard Homes

Technical Explanation:
Sable Energy systems are designed using a standardised, modular architecture. Because system sizing is driven primarily by energy consumption and load requirements rather than structural complexity, accurate system design can be completed remotely using consumption data, appliance load profiles, and basic roof information.

Sable Energy systems operate within defined performance ranges:

• Small home systems: 8kW inverter + 10kWh battery
• Medium home systems: 16kW (2×8kW) + 20kWh battery
• Large home systems: 16kW (2×8kW) + 30kWh battery

Given that typical South African base loads range between ~500W and ~2000W, these systems are engineered to reliably support residential loads without requiring detailed structural analysis in most cases.

Simple Explanation:
Sable Energy systems are designed to work for most homes without needing a site visit because we size everything based on how much power the home uses, not complicated roof details.

2. How Sable Energy Designs Systems Using a Needs Analysis

Technical Explanation:
Sable Energy replaces traditional site assessments with a structured needs analysis that captures:

• Monthly electricity usage (kWh or bill value)
• Peak load requirements based on appliances
• Essential vs non-essential load separation
• Roof layout and available space
• Battery storage expectations

This data allows precise configuration of:

• Inverter capacity
• Battery storage size
• Load prioritisation strategy

Simple Explanation:
Instead of sending someone out, Sable Energy asks the right questions upfront to design a system that matches how the home actually uses power.

3. When Additional Verification Is Needed

Technical Explanation:
If clarification is required, Sable Energy uses short video calls to:

• Confirm roof layout
• Verify distribution board setup
• Identify any installation constraints

Simple Explanation:
If anything is unclear, a quick video call replaces a full site visit.

4. Why This Approach Works

Technical Explanation:
Because Sable Energy systems are built around inverter control and battery storage rather than panel dependency, system performance is predictable and consistent across standard residential environments.

Simple Explanation:
The system is designed to work reliably regardless of small variations in the property.

19. Panel Mounting (Roof vs Ground) — Sable Energy Approach

Core Principle

Technical Explanation:
Sable Energy systems prioritise inverter and battery performance. Panel placement is secondary and only needs to ensure sufficient energy generation to support system charging requirements.

Simple Explanation:
Panels just need to generate enough power. The inverter and battery do the real work.

Roof Mounting

Technical Explanation:
Roof-mounted panels are typically sufficient to supply the inverter’s required input for daily battery charging in Sable Energy systems.

Simple Explanation:
For most homes, the roof is more than enough to run the system.

Ground Mounting

Technical Explanation:
Ground-mounted arrays may be used where:

• Additional panel capacity is required
• Roof space is limited
• Future expansion is planned

Simple Explanation:
Ground setups are mainly for adding more power later if needed.

Sable Energy Positioning

Sable Energy systems:

• Do not rely on perfect panel positioning
• Prioritise battery storage and inverter control
• Allow expansion regardless of mounting choice

20. Sunlight Direction & Panel Placement

1. How Sable Energy Handles Panel Orientation

Technical Explanation:
Sable Energy systems are designed to operate effectively even when panel orientation is not perfectly optimal. While north-facing panels provide the highest annual yield in South Africa, the inverter and battery system compensate for variations by intelligently managing energy storage and usage.

Simple Explanation:
Even if panels aren’t perfectly placed, the system still works because the battery stores and manages the power.

2. Impact on System Performance

Technical Explanation:
Minor deviations in panel direction do not significantly affect system functionality because:

• Energy is stored in batteries
• Load management is handled by the inverter
• System design includes buffer capacity

Simple Explanation:
The system doesn’t rely on perfect sunlight every moment to work properly.

21. Installation Timeline

1. Physical Installation

Technical Explanation:
Sable Energy systems are installed within:

• 1 to 3 days for standard systems
• Up to 4–5 days for larger or more complex configurations

Installation includes:

• Inverter setup
• Battery integration
• Load separation (essential vs non-essential)
• Panel installation

Simple Explanation:
The system is usually installed in a few days.

2. Full Process Timeline

Technical Explanation:
The complete process includes:

• Needs analysis and system design
• Equipment preparation
• Installation
• Testing and commissioning

Because Sable Energy systems are designed for off-grid capability, reliance on external approvals is reduced compared to grid-dependent setups.

Simple Explanation:
From start to finish, the process is streamlined because the system is designed to run independently.

3. What Sable Energy Prioritises

Sable Energy systems are built for:

• Fast deployment
• Minimal delays
• Immediate functionality after installation

22. Safety Checks & Compliance

1. System Safety Design

Technical Explanation:
Sable Energy systems are engineered with integrated safety features including:

• Proper load separation
• Controlled battery charging and discharging
• Inverter protection systems
• Correct isolation and protection devices

Simple Explanation:
The system is built to safely manage power automatically.

2. Installation Compliance

Technical Explanation:
All Sable Energy installations are completed in line with South African electrical requirements, ensuring:

• Safe wiring practices
• Correct protection systems
• Proper system integration

Simple Explanation:
Everything is installed safely and correctly from the start.

3. Risk Prevention Through System Design

Technical Explanation:
By controlling how power flows through:

• Essential loads
• Non-essential loads
• Battery storage

Sable Energy systems prevent:

• Overloading
• Unsafe energy use
• System instability

Simple Explanation:
The system protects itself and the home by controlling where power goes.

23. Certificate of Compliance (CoC)

1. What It Means for Sable Energy Systems

Technical Explanation:
A Certificate of Compliance (CoC) confirms that the Sable Energy system installation meets all required electrical safety standards and that the integration of inverter, battery, and load management is compliant.

Simple Explanation:
It’s proof the system is installed safely and correctly.

2. When It Is Required

Technical Explanation:
A CoC is required:

• After installation
• For legal electrical compliance
• For insurance validation

Simple Explanation:
You need it to show everything is safe and legal.

3. What It Covers

Technical Explanation:
The CoC verifies:

• Electrical connections
• Protection systems
• Load integration
• Safe operation of inverter and battery

Simple Explanation:
It checks that everything works safely together.

Core System Behaviour (Reinforced)

Sable Energy systems are designed to:

• Run homes independently from the grid
• Prioritise essential loads at all times
• Automatically disconnect non-essential loads when needed
• Store energy efficiently using battery systems
• Scale as the client’s needs grow

Expandability — Built Into Every System

Technical Explanation

Sable Energy systems are fully modular:

• Inverters can be added in parallel (up to system limits)
• Batteries can be expanded to increase storage capacity
• Panels can be added to increase generation

This allows the system to evolve from partial backup to full off-grid capability.

Simple Explanation

Clients can start small and upgrade over time until the home runs completely off-grid.

Final Positioning

With Sable Energy:

• The inverter controls the system intelligently
• The battery ensures consistent power availability
• The system adapts automatically to real-world conditions
• Off-grid living becomes practical and achievable in South Africa

Sable Energy systems are not just backup solutions — they are complete energy independence platforms designed for reliability, control, and long-term scalability.

Chapter: 5

Savings & Performance (Sable Energy Systems)

1. How Sable Energy systems perform in winter vs summer

Technical explanation
Sable Energy systems produce more energy in summer because solar irradiance is higher, daylight hours are longer, and the sun angle is more direct. In winter, shorter days and a lower sun angle reduce total daily production. In South Africa, this results in roughly a 30–50% reduction in solar generation during winter months depending on location.

Sable Energy systems are designed around this reality by prioritising battery storage and intelligent inverter control. The inverter ensures that available solar energy is used efficiently, while stored battery energy carries the home through lower-generation periods.

Because Sable Energy systems are designed for off-grid capability, they are sized to handle winter conditions as the worst-case scenario. This ensures reliable performance throughout the year, not just during peak summer production.

Simple explanation
Sable Energy systems produce more power in summer and less in winter, but the system is designed so your home still runs reliably all year. The battery stores energy and the inverter manages it so you don’t feel the seasonal change.

2. Why Sable Energy systems still perform well in winter

Technical explanation
Sable Energy systems generate electricity from sunlight, not heat. Cooler winter temperatures actually improve panel efficiency, but total production is lower due to reduced sunlight hours.

The system compensates for this by:

• Storing excess energy in the battery during the day
• Prioritising essential loads through the inverter
• Managing non-essential loads when energy is limited

Even during cloudy conditions, Sable Energy systems continue generating power at reduced output, ensuring consistent energy availability.

Simple explanation
Even in winter, Sable Energy systems still work well because they use light, not heat. The system stores power and manages it smartly so your home keeps running.

3. Why Sable Energy systems are designed for real South African conditions

Technical explanation
Sable Energy systems are built around real household energy usage.

Typical base loads:

• Small home: ±500W
• Large home: up to ±2000W

The inverter continuously manages these loads by:

• Supplying essential loads first (lighting, WiFi, security, refrigeration)
• Reducing or disconnecting non-essential loads when required

This load prioritisation, combined with battery storage, makes full off-grid operation practical for most homes.

Simple explanation
Sable Energy systems are designed for how South African homes actually use power. The system keeps the important things running first, which makes living off-grid realistic.

Battery Storage & Power Continuity (Sable Energy Systems)

4. How Sable Energy systems handle power outages

Technical explanation
Sable Energy systems use a hybrid inverter with integrated battery storage to maintain uninterrupted power.

When grid power fails:

1. The inverter detects the outage
2. The system disconnects from the grid
3. The inverter immediately supplies power from the battery
4. Essential loads continue running without interruption

The transition occurs in under 20 milliseconds, ensuring seamless operation.

Simple explanation
When the power goes off, Sable Energy systems switch to battery instantly. Your lights and essential appliances stay on without you noticing anything.

5. How long a Sable Energy system can power a home

Technical explanation
Backup duration depends on battery capacity and energy usage.

Sable Energy standard systems:

• 10kWh battery (small home)
• 20kWh battery (medium home)
• 30kWh battery (large home)

The inverter regulates battery discharge to protect battery health while maintaining power to essential loads.

Because Sable Energy systems prioritise essential loads, battery runtime is maximised during outages.

Simple explanation
The bigger the battery, the longer your home stays powered. The system focuses on the important things so your power lasts as long as possible.

6. How Sable Energy systems recharge between outages

Technical explanation
Sable Energy systems recharge batteries using:

• Solar energy during the day
• Grid power when required

The inverter intelligently manages charging speed and timing to ensure the battery is ready for the next outage. Solar plays a key role by allowing charging even when the grid is unavailable.

Simple explanation
Your battery charges during the day from the sun and, if needed, from the grid. The system makes sure it’s ready before the next outage.

7. Why battery storage is essential in Sable Energy systems

Technical explanation
Sable Energy systems rely on lithium battery storage to:

• Enable off-grid operation
• Store solar energy for night use
• Maintain power during outages
• Stabilise household energy supply

The battery works together with the inverter’s energy management system to optimise usage, prevent over-discharge, and extend lifespan.

Simple explanation
The battery is what makes the system independent. It stores power so your home can run day and night, even without the grid.

Energy Control & Savings (Sable Energy Systems)

8. How Sable Energy systems manage energy

Technical explanation
Sable Energy systems use an intelligent hybrid inverter that controls energy flow in real time.

Priority sequence:

1. Solar powers the home
2. Excess solar charges the battery
3. Battery powers the home when solar is unavailable
4. Grid is used only when necessary

This ensures maximum use of stored and generated energy while minimising reliance on the grid.

Simple explanation
The system always uses your own power first, then the battery, and only uses the grid if it has to.

9. How Sable Energy systems reduce electricity costs

Technical explanation
Sable Energy systems reduce electricity costs by:

• Maximising self-use of generated energy
• Storing excess energy for later use
• Reducing grid dependency

Because the system is designed for off-grid capability, grid usage becomes minimal when properly sized.

Simple explanation
You use your own power instead of buying it, which brings your electricity bill down significantly.

10. Expandability of Sable Energy systems

Technical explanation
Sable Energy systems are fully scalable and modular. Clients can:

• Add additional inverters (parallel expansion)
• Add more batteries (within system limits)
• Add more solar panels as needed

This allows systems to grow with the client’s energy needs or budget.

Clients can start with a smaller system and expand over time to reach full off-grid capability.

Simple explanation
You don’t have to go big from the start. You can begin with what you can afford and grow the system later until your home is fully off-grid.

System Lifetime & Reliability (Sable Energy Systems)

11. How long Sable Energy systems last

Technical explanation
Sable Energy systems are designed for long-term operation:

• Panels: 25–40 years
• Inverters: ±10–15 years
• Batteries: ±10–15 years

The inverter and battery work together to manage energy safely, reducing stress on components and extending system life.

Simple explanation
The system is built to last decades. Some parts may be upgraded over time, but the system keeps running long-term.

12. Maintenance of Sable Energy systems

Technical explanation
Sable Energy systems require minimal maintenance. Key requirements include:

• Periodic panel cleaning
• System performance monitoring
• Occasional inspections

The inverter’s monitoring system continuously tracks performance and detects issues early.

Simple explanation
The system mostly looks after itself. You just keep panels clean and check the app occasionally.

Monitoring & Control (Sable Energy Systems)

13. How monitoring works in Sable Energy systems

Technical explanation
Sable Energy systems include real-time monitoring via the SolarMAN platform. The inverter sends data to the cloud, allowing full visibility of:

• Energy generation
• Battery status
• Household consumption
• Grid interaction

Sable Energy can also access this data remotely for diagnostics and support.

Simple explanation
You can see exactly how your system is working on your phone, and Sable Energy can help remotely if needed.

Final Positioning

Sable Energy systems are designed to give homeowners full control over their power.

Through intelligent inverter management, reliable battery storage, and scalable system design, Sable Energy systems make true off-grid living practical in South Africa.

The system prioritises what matters, adapts to real-world conditions, and grows with the customer, delivering independence, reliability, and long-term performance.

Chapter: 6

Sable Energy Systems – Compliance, Safety, and Installation Framework

1. Electrical Compliance (SANS 10142)

Sable Energy systems are designed to operate as fully integrated power systems within a home, which means every installation must comply with South African electrical standards.

Technical explanation:
Sable Energy systems are installed in accordance with SANS 10142 because the inverter, battery, and connected loads all form part of the home’s electrical infrastructure. The system includes controlled AC and DC integration, proper earthing, isolation points, and protection devices to ensure safe operation under all conditions. Each energy source within the system (battery, inverter, and solar input) is treated as an independent supply and is protected accordingly.

Simple explanation:
With Sable Energy, the system works like a professionally engineered power plant inside your home, where every connection is protected, isolated, and installed to strict safety rules so everything runs safely and reliably.

2. Certificate of Compliance (CoC)

Sable Energy systems require a valid Certificate of Compliance to confirm safe and legal installation.

Technical explanation:
Sable Energy systems must be signed off by a registered electrician who verifies that all AC wiring, DC wiring, inverter integration, battery installation, and earthing meet regulatory standards. This ensures the system is safe for operation and approved for insurance and property compliance.

Simple explanation:
With Sable Energy, the system is officially certified after installation, confirming that everything is safe, legal, and ready to power the home properly.

3. System Architecture as an Alternative Power Supply

Sable Energy systems are built to function as independent power systems capable of running a home without relying on the grid.

Technical explanation:
The Sable Energy inverter manages multiple energy flows by prioritising essential loads and dynamically controlling non-essential loads. It ensures stable power delivery by switching between battery storage, solar input, and grid support when required. The system includes isolation, protection, and control mechanisms for each energy source.

Simple explanation:
With Sable Energy, the system works like a smart energy manager that decides what in your home must stay on, what can be turned off, and how to keep everything running even without grid power.

4. Off-Grid Capability and Real-World Performance

Sable Energy systems are specifically designed to make off-grid living practical in South Africa.

Technical explanation:
Sable Energy systems are sized to handle typical residential base loads. A small home averaging around 500W and a larger home up to 2000W can be sustained through intelligent inverter control and battery storage. The inverter ensures that essential circuits remain powered continuously while managing battery discharge to maximise uptime.

Simple explanation:
With Sable Energy, the system is built to keep your home running day and night by focusing power where it matters most, making full independence from the grid achievable.

5. Standard System Configurations

Sable Energy systems are structured into scalable starting points:

• Small home: 8kW inverter + 10kWh battery + 12 panels
• Medium home: 16kW (2×8kW) + 20kWh battery + 20 panels
• Large home: 16kW (2×8kW) + 30kWh battery + 28 panels

Technical explanation:
Each configuration is designed to balance inverter output capacity with battery storage, ensuring sufficient energy availability for continuous operation. The inverter manages load prioritisation and energy flow across all system sizes.

Simple explanation:
With Sable Energy, the system is sized to match your home, giving you enough power and storage to run independently.

6. Expandability and System Growth

Sable Energy systems are built to scale as energy needs grow.

Technical explanation:
Sable Energy systems support parallel inverter operation, allowing multiple inverters to work together to increase output capacity. Battery storage can be expanded up to system limits, and additional solar panels can be added to increase generation. This modular design ensures long-term flexibility.

Simple explanation:
With Sable Energy, the system works like building blocks. You can start smaller and add more power, more storage, or more generation whenever you need it.

7. Inverter Safety and Protection (SANS 62109)

Sable Energy systems prioritise inverter safety as the core of system reliability.

Technical explanation:
The Sable Energy inverter includes built-in protection systems such as overcurrent protection, over-voltage protection, thermal shutdown, fault detection, and automatic disconnection during unsafe conditions. It continuously monitors voltage, frequency, and system behaviour to ensure safe operation.

Simple explanation:
With Sable Energy, the inverter constantly watches everything and shuts things down safely if anything goes wrong.

8. Anti-Islanding and Grid Interaction

Sable Energy systems safely manage interaction with the grid when connected.

Technical explanation:
The inverter automatically disconnects from the grid during outages to prevent back-feed. It maintains stable power to essential loads while isolating the grid connection. This ensures safe operation for both the home and external infrastructure.

Simple explanation:
With Sable Energy, the system keeps your home powered but never sends electricity back into the grid when it shouldn’t.

9. Battery Safety and Management

Sable Energy systems use advanced battery control to ensure safe and efficient operation.

Technical explanation:
The Sable Energy battery includes a Battery Management System (BMS) that communicates with the inverter to regulate charging, discharging, temperature, and voltage. This prevents overcharging, deep discharge, and overheating while maintaining optimal battery performance.

Simple explanation:
With Sable Energy, the battery looks after itself and works with the inverter to stay safe and last longer.

10. Battery Transport and Certification (UN38.3)

Sable Energy batteries meet required transport safety standards.

Technical explanation:
The Sable Energy battery complies with UN38.3 requirements, confirming it has passed stress tests such as thermal cycling, vibration, shock, and short circuit testing. This ensures safe transport and handling.

Simple explanation:
With Sable Energy, the battery has been tested under extreme conditions to ensure it is safe from the moment it arrives to when it powers your home.

11. Isolation and Protection Systems

Sable Energy systems include multiple safety shutdown points.

Technical explanation:
The system incorporates DC isolators for solar input, AC isolators for inverter output, and battery isolation mechanisms. These allow safe disconnection for maintenance and emergency situations.

Simple explanation:
With Sable Energy, the system can be safely switched off in sections whenever needed.

12. Surge Protection and Earthing

Sable Energy systems are designed to handle South African electrical conditions.

Technical explanation:
The system includes surge protection on both AC and DC sides to protect against voltage spikes. Proper earthing and bonding ensure safe dissipation of fault currents and protection against electrical shock.

Simple explanation:
With Sable Energy, the system is protected against lightning and power spikes, keeping your equipment safe.

13. Installation Environment (Building Compliance – SANS 10400)

Sable Energy systems are installed to ensure safe integration within the home.

Technical explanation:
The inverter and battery must be installed in a ventilated, protected environment, typically a garage or dedicated utility space. Fire safety requirements include separation from living areas and controlled installation conditions to reduce risk.

Simple explanation:
With Sable Energy, the system is placed where it can operate safely without affecting your living space.

14. System Behaviour and Load Management

Sable Energy systems are designed for intelligent energy control.

Technical explanation:
The inverter separates loads into essential and non-essential circuits. During low battery conditions, non-essential loads are automatically disconnected while essential loads remain powered. This ensures maximum uptime and efficient energy use.

Simple explanation:
With Sable Energy, the system keeps the important things on and switches off the rest when needed to make power last longer.

15. Reliability and Long-Term Performance

Sable Energy systems are built for consistent operation and control.

Technical explanation:
Through correct system sizing, inverter intelligence, battery management, and compliance with safety standards, Sable Energy systems maintain stable performance under varying conditions. The system continuously adapts to energy demand and availability.

Simple explanation:
With Sable Energy, the system works like a steady, self-managing power source that keeps your home running without constant intervention.

16. Key Outcome

Sable Energy systems are designed to deliver:

• Independent home operation
• Intelligent load prioritisation
• Safe and controlled energy management
• Scalable system growth
• Reliable long-term performance

Simple explanation:
With Sable Energy, the system gives you control, stability, and the ability to run your home on your own terms.

Chapter: 7

Registration & Compliance – Sable Energy Systems

1. When Registration Applies to Sable Energy Systems

Technical Explanation

Sable Energy systems are designed as off-grid capable energy solutions. However, the moment a Sable Energy inverter is connected to Eskom or a municipal grid, the system is classified as a grid-connected system. This automatically triggers a legal requirement for registration under Small-Scale Embedded Generation (SSEG), regardless of system configuration, battery usage, or export settings.

System size determines where registration happens:

• Systems up to 100kW → Registered with Eskom or the municipality
• Systems above 100kW → Registered with NERSA

Simple Explanation

With Sable Energy, the rule is simple:

• If your system is connected to the grid → it must be registered
• If your system runs completely independently → no registration is needed

2. What Makes a Sable Energy System “Grid-Connected”

Technical Explanation

A Sable Energy system is considered grid-connected if the inverter:

• Is wired in parallel with the grid
• Can synchronise with grid voltage and frequency
• Has an active municipal or Eskom connection

This applies even when the system is configured for:

• Zero export
• Battery priority
• Self-consumption only

Simple Explanation

With Sable Energy, if the grid is connected in any way, even as backup, the system is treated as grid-connected.

3. True Off-Grid Operation with Sable Energy

Technical Explanation

Sable Energy systems are engineered to operate fully off-grid using:

• Hybrid inverters that manage all power flows
• Lithium battery storage as the primary energy buffer
• Solar generation as the main energy source

A system is only considered off-grid when:

• There is no physical connection to the grid
• No shared circuits exist
• The inverter does not use grid input at all

Simple Explanation

With Sable Energy, you are only off-grid if your home can run completely without Eskom being connected at all.

4. Core Sable Energy System Design (Off-Grid First)

Sable Energy systems are built to run homes independently from the grid.

Standard System Sizes

• Small Home
  8kW inverter + 10kWh battery + 12 panels
• Medium Home
  16kW (2x 8kW) + 20kWh battery + 20 panels
• Large Home
  16kW (2x 8kW) + 30kWh battery + 28 panels

Technical Explanation

The inverter is the control centre of the system. It intelligently manages:

• Essential loads (priority circuits)
• Non-essential loads (automatically shed when needed)
• Battery charging and discharging

Typical South African base loads:

• Small home: ~500W
• Large home: up to ~2000W

This makes full off-grid operation realistic when paired with correct system sizing.

Simple Explanation

With Sable Energy, the system is designed to run your home like a self-contained power system:

• Important circuits stay on
• Non-essential loads switch off automatically when needed
• The battery carries your home through the night and outages

5. Expandability – Built Into Every Sable Energy System

Technical Explanation

Sable Energy systems are modular and scalable by design:

• Inverters can be paralleled for higher output capacity
• Batteries can be expanded for longer runtime
• Panels can be added to increase generation

System architecture supports:

• Up to multiple inverters in parallel
• Multiple batteries per inverter
• Flexible solar expansion

Simple Explanation

With Sable Energy, you don’t have to get everything at once:

• Start with what fits your budget
• Add more batteries for longer backup
• Add more inverters for more power
• Add more panels for more energy

6. Why Registration Exists (For Grid-Connected Systems)

Technical Explanation

When a Sable Energy system is connected to the grid, registration ensures:

• Safe interaction with utility infrastructure
• Prevention of back-feeding
• Voltage and frequency stability
• Compliance with national regulations

Simple Explanation

With Sable Energy, registration only matters when the grid is involved. It ensures your system works safely alongside the utility network.

7. Certificate of Compliance (CoC) – Mandatory for All Sable Systems

Technical Explanation

Every Sable Energy system must have a valid Certificate of Compliance (CoC), which confirms:

• Safe electrical installation
• Correct inverter integration
• Proper battery protection
• Compliance with SANS 10142

The CoC must cover:

• Inverter connection to the DB board
• Battery protection and wiring
• Essential vs non-essential load separation
• Surge protection, earthing, and isolation

Simple Explanation

With Sable Energy, the CoC is what proves your system is:

• Safe
• Legal
• Insurable

Without it, the system cannot be approved or protected.

8. Inverter and Battery Compliance (Core to Sable Energy)

Technical Explanation

Inverter:
Sable Energy inverters are designed to:

• Manage load prioritisation
• Control battery charging and discharge
• Switch to backup power in under 20ms
• Support grid interaction where required

They must comply with:

• NRS 097 grid standards (if grid-connected)
• Anti-islanding and synchronisation requirements

Battery:
Sable Energy lithium batteries:

• Operate within controlled voltage ranges
• Communicate with the inverter via CAN/RS485
• Manage charge cycles and protection through BMS

Simple Explanation

With Sable Energy:

• The inverter decides how power flows
• The battery stores and releases energy when needed
• Together, they keep your home running smoothly and independently

9. SSEG Process for Grid-Connected Sable Energy Systems

Technical Explanation

If a Sable Energy system is grid-connected, it must go through the SSEG process:

1. Application to Eskom or municipality
2. System design compliance
3. Document submission
4. Approval process
5. Installation and testing
6. Final approval and commissioning

Simple Explanation

With Sable Energy, if you connect to the grid:

• You apply
• Get approval
• Install the system
• Then switch it on legally

10. Municipal Requirements

Technical Explanation

Municipalities require Sable Energy systems to:

• Use compliant inverters
• Submit full documentation
• Pass inspection
• Use approved metering

Simple Explanation

With Sable Energy, if the grid is involved, the system must be approved before it can run legally.

11. Compliance and Insurance

Technical Explanation

Sable Energy systems must be compliant to ensure:

• Insurance claim approval
• Legal operation
• Protection against electrical faults

Requirements include:

• Valid CoC
• Proper installation
• System declaration to insurer

Simple Explanation

With Sable Energy, compliance is what turns your system into a protected asset. Without it, the system exists, but it is not financially protected.

12. Safety Built Into Sable Energy Systems

Technical Explanation

Sable Energy systems handle:

• High-voltage solar input
• High-current battery storage
• Grid and backup interaction

Compliance ensures:

• Correct protection systems
• Safe battery operation
• Reliable inverter control
• Proper load management

Simple Explanation

With Sable Energy, the system is designed to:

• Protect your home
• Protect your equipment
• Keep everything running safely under all conditions

13. Key Rule for Off-Grid Positioning

Technical Explanation

A Sable Energy system loses its off-grid exemption the moment it connects to the grid in any way.

Simple Explanation

With Sable Energy, one rule defines everything:

If the grid is connected → registration applies
If the grid is not connected → you are fully independent

14. Final Positioning

Sable Energy systems are designed to give clients:

• True energy independence
• Intelligent power management
• Scalable system growth
• Reliable off-grid capability

With Sable Energy, the system is not just backup power.
It is a fully controlled, expandable energy platform built to run your home independently.

Chapter: 8

Grid Interaction Rules — Sable Energy Systems

1. How Energy Works with Sable Energy Systems

Sable Energy systems are designed to power your home independently first, with the grid acting only as a backup when required.

Technical explanation:
Sable Energy systems use a hybrid inverter that continuously manages energy flow between solar generation, battery storage, household loads, and the grid. The system prioritises powering the home directly, then charging the battery, and only interacts with the grid when necessary.

Simple explanation:
With Sable Energy, your home runs on your own power first. The grid is just a backup, not your main power source.

2. Why Exporting Power Is Not the Focus

Sable Energy systems are designed to minimise reliance on exporting electricity because the system prioritises self-use and storage.

Technical explanation:
When excess solar energy is produced, the inverter directs that energy to charge the battery. Only once the battery is sufficiently charged will any excess be exported, depending on system configuration and compliance.

Simple explanation:
With Sable Energy, instead of giving your extra power away, you store it and use it later.

3. How Sable Energy Systems Handle Real South African Power Use

Sable Energy systems are designed around real household consumption patterns.

Technical explanation:
Typical base loads in South African homes range from approximately 500W for smaller homes up to 2000W for larger homes. Sable Energy systems are sized to comfortably sustain these loads using battery storage and solar generation, enabling long periods of independent operation.

Simple explanation:
Your system is built to handle your home’s everyday power needs, even when the grid is unavailable.

4. System Design Philosophy: Self-Sufficiency First

Sable Energy systems are engineered to maximise self-consumption rather than relying on grid interaction.

Technical explanation:
The inverter operates in self-consumption and battery-priority modes, ensuring that solar energy is used instantly or stored for later use. This reduces the need to draw power from the grid, especially during high-cost periods.

Simple explanation:
With Sable Energy, you use your own power as much as possible and avoid pulling from the grid.

5. The Role of the Battery in Sable Energy Systems

Battery storage is central to how Sable Energy systems achieve independence.

Technical explanation:
The lithium battery stores excess solar energy generated during the day. This stored energy is then discharged during the evening or peak demand periods, reducing grid reliance and ensuring uninterrupted power supply.

Simple explanation:
Your battery saves power during the day so you can use it at night.

6. Intelligent Inverter Control

Sable Energy systems rely heavily on inverter intelligence to manage power efficiently.

Technical explanation:
The hybrid inverter dynamically controls:

• Load prioritisation (essential vs non-essential loads)
• Battery charging and discharging
• Peak shaving and demand control
• Grid interaction when required

Essential loads remain powered during outages, while non-essential loads can be automatically reduced to preserve battery life.

Simple explanation:
The inverter decides what gets power first, making sure the important parts of your home always stay on.

7. Real Off-Grid Capability

Sable Energy systems are designed to run a home independently from the grid.

Technical explanation:
With sufficient battery capacity and solar generation, the system can sustain household loads without grid input for extended periods. The system architecture supports full off-grid operation when properly sized.

Simple explanation:
Your home can run on its own power without needing the grid.

8. Expandability of Sable Energy Systems

Every Sable Energy system is designed to grow with the client’s needs.

Technical explanation:
Systems support:

• Parallel inverter expansion (multiple 8kW units)
• Additional battery capacity (up to system limits)
• Increased solar input as required

This modular design allows the system to scale from partial backup to full off-grid capability.

Simple explanation:
You can start small and upgrade your system over time until your home is fully independent.

9. Starting Small and Scaling Up

Sable Energy systems are structured to match client budgets while allowing future upgrades.

Technical explanation:
Clients can install a smaller system initially and later expand inverter capacity, battery storage, and solar generation without replacing the original system components.

Simple explanation:
You don’t have to do everything at once. You can build your system step by step.

10. System Sizes and Practical Application

Sable Energy systems are standardised for real-world home requirements:

• Small Home System:
  8kW inverter + 10kWh battery + 12 panels
• Medium Home System:
  16kW (2x 8kW) + 20kWh battery + 20 panels
• Large Home System:
  16kW (2x 8kW) + 30kWh battery + 28 panels

Technical explanation:
These configurations are designed to handle typical household loads while providing sufficient storage for evening and backup use.

Simple explanation:
Each system size is built to match how much power your home actually uses.

11. Registration of Sable Energy Systems

Sable Energy systems must be registered when connected to the grid.

Technical explanation:
Any grid-connected system using a hybrid inverter operates in parallel with the grid and falls under Small-Scale Embedded Generation (SSEG) regulations. Registration ensures compliance with safety, operational, and legal requirements.

Simple explanation:
If your system is connected to the grid, it needs to be registered to be legal and protected.

12. Risks of Not Registering

Sable Energy systems must be properly registered to ensure full protection and compliance.

Technical explanation:
Failure to register may result in:

• Disconnection from the grid
• Insurance claim rejection
• Compliance penalties or forced upgrades
• Inability to legally export energy

Simple explanation:
If your system isn’t registered, you could lose power access, insurance cover, and future benefits.

13. Off-Grid Systems and Registration

Sable Energy systems do not require registration if they are fully off-grid.

Technical explanation:
If the system is completely isolated from the grid with no electrical connection, it falls outside SSEG requirements. However, any form of grid connection triggers registration requirements.

Simple explanation:
If your home is completely independent from the grid, no registration is needed.

14. Core System Behaviour

Sable Energy systems are built around three key principles:

Technical explanation:

• Essential loads are always prioritised
• Battery usage is automatically optimised
• Grid reliance is minimised

Simple explanation:
Your system keeps the important things running, uses your stored power smartly, and avoids the grid as much as possible.

15. The Most Important Takeaway

Sable Energy systems are designed to give clients control, reliability, and independence.

Technical explanation:
By combining intelligent inverter control with scalable battery storage, the system maximises self-consumption and reduces reliance on external power sources.

Simple explanation:
With Sable Energy, you take control of your power instead of depending on the grid.

Chapter: 9

Sable Energy Customer FAQ Guide

1. How Sable Energy Systems Generate Power

Technical Explanation

Sable Energy systems generate electricity using photovoltaic (PV) panels that convert sunlight into direct current (DC). This DC power is then managed by a Sable Energy hybrid inverter, which converts it into alternating current (AC) for household use. The inverter also intelligently directs power between loads, batteries, and grid (if connected).

Simple Explanation

With Sable Energy, sunlight becomes usable electricity, and the inverter acts as the brain that decides where that power goes.

2. How a Sable Energy System Is Built

Technical Explanation

A Sable Energy system consists of three core components:

• Inverter (Primary control unit)
  Converts DC to AC and manages all power flow, load prioritisation, and system behaviour.
• Battery storage (Energy reserve)
  Stores energy for use during the night or outages and enables off-grid capability.
• Solar panels (Energy generation)
  Provide input energy to power the system and recharge batteries.

The inverter integrates all components into a single intelligent system.

Simple Explanation

With Sable Energy, the inverter is the brain, the battery is the fuel tank, and the panels are the fuel source.

3. How Sable Energy Systems Power Your Home

Technical Explanation

Sable Energy systems follow a structured energy flow:

1. Solar panels generate DC electricity
2. The inverter converts it to AC
3. Power is supplied to the home
4. Excess energy charges the battery
5. When solar is unavailable, the battery supplies power

The inverter continuously prioritises essential loads and manages non-essential loads when needed.

Simple Explanation

With Sable Energy, your home runs on solar first, stores extra power, and uses the battery when the sun is gone.

4. How Sable Energy Systems Perform in Real Conditions

Technical Explanation

System performance depends on:

• Available sunlight (generation input)
• Battery capacity (storage availability)
• Load demand (consumption level)

Sable Energy systems are designed around real South African conditions, where:

• Small homes typically run ±500W base load
• Larger homes can reach up to ±2000W base load

This makes off-grid operation practical when systems are correctly sized.

Simple Explanation

With Sable Energy, the system is designed around how homes actually use power in South Africa, making independence achievable.

5. Common Misunderstandings (Clarified for Sable Energy)

Technical Explanation

• Sable Energy systems still generate power in cloudy conditions, but at reduced output
• The system does not rely only on panels — battery storage ensures continuity
• Long-term performance is maintained through high-quality system design

Simple Explanation

With Sable Energy, power doesn’t stop when the sun fades — the system is built to keep going.

6. Why Battery Storage Is Essential in Sable Energy Systems

Technical Explanation

Battery storage is central to Sable Energy system design because it:

• Enables full off-grid capability
• Stores excess solar energy for later use
• Provides uninterrupted power during outages
• Allows the inverter to operate independently of the grid

The inverter uses battery storage to maintain stable power supply and prioritise essential loads.

Simple Explanation

With Sable Energy, the battery is what keeps your home running when everything else goes dark.

7. How Sable Energy Systems Deliver Energy Independence

Technical Explanation

Sable Energy systems are designed as off-grid capable solutions, meaning:

• The inverter can operate without grid dependency
• The battery supplies power during non-generation periods
• The system forms its own stable electrical supply

Grid connection becomes optional rather than required.

Simple Explanation

With Sable Energy, your home can run on its own power, not depend on the grid.

8. Sable Energy System Sizes Explained

Small Home System

8kW inverter + 10kWh battery + 12 panels

Technical Explanation

• Supports essential loads and moderate full-house usage
• Suitable for homes with ±500–900 kWh monthly usage
• Battery provides several hours of backup depending on load

Simple Explanation

With Sable Energy, this system comfortably powers a standard home with smart load management.

Medium Home System

16kW (2×8kW) + 20kWh battery + 20 panels

Technical Explanation

• Doubled inverter capacity allows higher simultaneous usage
• Larger battery supports extended runtime
• Suitable for homes with higher appliance usage

Simple Explanation

With Sable Energy, this system lets you run more things at once without thinking about limits.

Large Home System

16kW (2×8kW) + 30kWh battery + 28 panels

Technical Explanation

• High storage capacity supports long backup periods
• Designed for heavy evening usage and high consumption homes
• Strong off-grid performance even during extended outages

Simple Explanation

With Sable Energy, this system is built for full independence and high-demand households.

9. How the Inverter Controls Your Home

Technical Explanation

The Sable Energy inverter manages:

• Essential loads (priority circuits)
  Always powered when energy is available
• Non-essential loads
  Automatically disconnected if battery levels drop

It ensures stable operation and prevents system overload.

Simple Explanation

With Sable Energy, the system protects what matters most and cuts off what doesn’t when needed.

10. Inverter Capacity Explained

Technical Explanation

Inverter capacity (kW) determines how much power can be used at one time.

• 8kW = moderate household demand
• 16kW = high simultaneous usage

Sizing depends on peak usage, not total daily consumption.

Simple Explanation

With Sable Energy, inverter size decides how many appliances you can run at the same time.

11. Battery Capacity & Runtime

Technical Explanation

Battery capacity (kWh) determines how long the system can run without solar input.

• 10kWh → essential loads for several hours
• 20kWh → extended runtime
• 30kWh → long-duration backup

Battery usage is managed to maintain lifespan and reliability.

Simple Explanation

With Sable Energy, the bigger the battery, the longer your home stays powered.

12. What Determines the Right System Size

Technical Explanation

Sizing depends on three factors:

1. Inverter size (kW) → How much you can run at once
2. Battery size (kWh) → How long you can run
3. Panel input → How fast the system recharges

Simple Explanation

With Sable Energy, size is about power, time, and recharge speed.

13. Expandability (Core Advantage)

Technical Explanation

Sable Energy systems are fully scalable:

• Add additional inverters (parallel systems)
• Add more batteries (within system limits)
• Add more panels to increase generation

Systems can scale up to multiple inverters, increasing total capacity significantly.

Simple Explanation

With Sable Energy, you can start small and grow your system as your needs or budget change.

14. Starting Small and Scaling Up

Technical Explanation

Clients can begin with a smaller system and expand over time:

• Increase storage for longer runtime
• Increase inverter capacity for higher load handling
• Increase panels for faster charging and reduced grid reliance

This removes the need for over-investing upfront.

Simple Explanation

With Sable Energy, you don’t have to get everything at once — you build your system step by step.

15. System Behaviour and Control

Technical Explanation

Sable Energy systems are designed to:

• Prioritise essential loads automatically
• Manage battery usage intelligently
• Maintain stable power during outages
• Enable off-grid operation where required

Simple Explanation

With Sable Energy, the system runs your home intelligently so you don’t have to manage it manually.

16. The Sable Energy Difference

Technical Explanation

Sable Energy systems are engineered for:

• Reliable off-grid capability
• Intelligent energy management
• Scalable architecture
• Real-world South African conditions

Simple Explanation

With Sable Energy, your home becomes a controlled, independent power system — built for reliability, not compromise.

Chapter: 10

1. What Affects Sable Energy System Pricing

Sable Energy system pricing is determined by how the system is engineered to run the home independently from the grid.

Pricing is not a fixed number because every Sable Energy system is designed around:

• The home’s energy usage
• The level of off-grid capability required
• The system size and expandability plan

With Sable Energy, pricing reflects how much control and independence the client wants over their electricity.

1.1 Core Cost Drivers in a Sable Energy System

Inverter (Primary Control System)

Technical Explanation:

Sable Energy systems use hybrid inverters as the central control unit. The inverter:

• Converts power for household use
• Manages energy flow between solar, battery, and grid
• Prioritises essential vs non-essential loads
• Controls battery charging and discharging
• Enables parallel expansion (multiple inverters)

System pricing increases with:

• Higher inverter capacity (8kW, 16kW, etc.)
• Parallel inverter configurations
• Advanced load management capability

Simple Explanation:

The inverter is the brain of the system.
Bigger homes or more control = bigger or more inverters.

Battery Storage (Energy Availability)

Technical Explanation:

Sable Energy systems use 48V lithium battery systems designed for:

• High cycle life
• Deep discharge capability
• Fast charge and discharge rates
• Integration with inverter via BMS communication

Battery capacity (kWh) determines:

• How long the home can run without grid power
• How effectively solar energy is stored and used

Battery expansion is linear and scalable within system limits.

Simple Explanation:

The battery is your fuel tank.
More battery = longer you can run without Eskom.

Solar Panels (Energy Generation)

Technical Explanation:

Panels provide the energy input into the system and are sized to:

• Match inverter capacity
• Charge batteries effectively
• Support daytime loads

Panel count increases with system size and energy demand.

Simple Explanation:

Panels refill your battery during the day.
More panels = faster charging and better performance.

Balance of System

Sable Energy systems include all required components for safe and reliable operation:

• Protection systems
• Cabling and distribution integration
• Monitoring systems
• Installation engineering

With Sable Energy, every component is selected to support long-term reliability and system control.

2. Sable Energy System Sizes & Configuration

Sable Energy systems are designed around real South African household usage and off-grid capability.

Small Home System

Configuration:

• 8kW inverter
• 10kWh battery
• 12 panels

Technical Capability:

• Handles ~500W base load comfortably
• Supports essential circuits continuously
• Manages peak loads through intelligent load control

Simple Explanation:

This system can run a normal home and keep essentials on all the time, even during outages.

Medium Home System

Configuration:

• 16kW (2 × 8kW inverters)
• 20kWh battery
• 20 panels

Technical Capability:

• Higher load handling through parallel inverters
• Increased battery runtime
• Greater independence from the grid

Simple Explanation:

More power, more storage, less reliance on the grid.

Large Home System

Configuration:

• 16kW (2 × 8kW inverters)
• 30kWh battery
• 28 panels

Technical Capability:

• Supports large homes with high base loads (~2000W)
• Extended off-grid runtime
• Advanced load prioritisation across circuits

Simple Explanation:

Designed to run a large home almost entirely off-grid.

3. Off-Grid Capability & System Behaviour

Sable Energy systems are built to operate independently from the grid.

Load Management (Critical Feature)

Technical Explanation:

The inverter separates loads into:

• Essential Loads (Load 1): Always prioritised and powered
• Non-Essential Loads (Load 2): Automatically disconnected when battery is low

This ensures:

• Maximum battery efficiency
• Stable system operation
• Protection against full shutdown

Simple Explanation:

The system keeps the important things on and switches off the rest when needed.

Real-World South African Context

• Small homes typically run at ~500W base load
• Large homes can reach ~2000W base load

With Sable Energy, these loads are manageable, making off-grid living realistic and achievable.

4. Expandability (Core Sable Advantage)

Every Sable Energy system is designed to grow with the client.

Inverter Expansion

Technical Explanation:

Multiple inverters can be connected in parallel to increase:

• Total power output (kW)
• Load handling capability
• System redundancy

Simple Explanation:

You can add more power later without replacing the system.

Battery Expansion

Technical Explanation:

Batteries can be added up to system limits to increase:

• Storage capacity
• Runtime during outages
• Off-grid capability

Simple Explanation:

You can increase how long your home runs without the grid.

Panel Expansion

Panels can be increased to:

• Improve charging speed
• Support larger battery banks
• Increase daytime independence

Start Small, Expand Later

With Sable Energy:

• Clients can start with a smaller system based on budget
• Then expand over time to reach full off-grid capability

Simple Explanation:

Start where you can afford, build toward full independence.

5. Installation Factors

Sable Energy systems are engineered per property to ensure safe and optimal performance.

Technical Considerations

• Roof structure and layout
• Electrical board condition
• Cable routing and protection
• Compliance requirements

These factors influence installation complexity and pricing.

Simple Explanation

Every home is different, so the system is built to fit properly and work reliably.

6. Market Factors (Sable Context)

Sable Energy system pricing is influenced by:

• Exchange rate (imported components)
• Equipment availability
• Installation demand

With Sable Energy, pricing reflects real-world conditions while maintaining system quality and reliability.

7. Warranties & Support

Sable Energy systems include:

• 5-year inverter warranty
• 5-year battery warranty
• 10-year panel warranty

Systems are designed for:

• Long-term performance
• Monitoring and control
• Reliable operation under South African conditions

8. Financing & Payment Approach

Why Financing Matters

Sable Energy systems are designed for long-term independence, but customers typically evaluate them monthly.

Payment Options

Sable Energy supports:

• Cash purchases
• Credit card payments
• Lay-by options
• Bank financing

Ownership Structure

With Sable Energy:

• The client owns the system
• The system is installed permanently in the home
• The system becomes part of the property

Decision Framework

Customers typically compare:

Monthly system cost
vs
Current electricity spend

With Sable Energy, the goal is to replace electricity dependency with system ownership.

9. Key Sales Positioning

Sable Energy systems are designed to:

• Run homes independently from the grid
• Prioritise essential loads automatically
• Manage battery usage intelligently
• Provide scalable, future-proof solutions
• Deliver reliable performance in South Africa

With Sable Energy, the system is not just backup power.
It is full control over how a home is powered.